Project Description

My role in this project was to provide guidance in all aspects of User Experience specific to the project of leveraging the Pega product to design a new Global Incident Management Tracking System.

This included:

  • Establishing UI Guidelines and Standards
  • Team staffing and planning
  • Working with UX in the Agile process
  • Global Usability testing
  • Wire framing
  • Design reviews
  • Design and development of the screens